Bitvives

Privacy Policy

**Last Updated:** May 27, 2025

Bitvives LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bitvives.com and use our services.

1. Information We Collect

Personal Data:

  • **Contact Information:** Name, email address, phone number, and company name when you fill out forms, request a demo, or contact us.
  • **Communication Data:** Records of your correspondence with us.
  • **Usage Data:** Information about how you use our website and services, such as IP address, browser type, operating system, referring URLs, pages viewed, and access times.

Non-Personal Data:

  • Aggregated and anonymized data derived from your use of our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:
  • To provide and maintain our services.
  • To respond to your inquiries and provide customer support.
  • To send you administrative or marketing communications.
  • To personalize your experience on our website.
  • To analyze and improve our website and services.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with:
  • **Service Providers:** Third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery, CRM, payment processing like Stripe).
  • **Business Transfers:** In connection with a merger, acquisition, or sale of assets.
  • **Legal Requirements:** When required by law or in response to valid requests by public authorities.
  • **With Your Consent:** For any other purpose with your explicit consent.

We use Stripe for payment processing. Your payment information is securely handled by Stripe, and we do not store your full payment card details on our servers. Stripe's Privacy Policy can be found here.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
  • The right to access, update, or delete your personal data.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent (where applicable).
To exercise these rights, please contact us at info@bitvives.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Google Analytics 4

We use Google Analytics 4 (GA4) to understand how users interact with our website. GA4 collects data such as your IP address, browser type, and how you navigate our site. This data is anonymized where possible and used to improve user experience and website performance. You can learn more about Google Analytics privacy practices here.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: